General Training | FAQs
What is the Video Policy?
Mutt Magic's video policy is that you may record - your own dog, only. Please restrict any recording to your individual dog during group or private lessons. Recording and sharing recordings of our trainers, demos, or of other student dogs is strictly prohibited.
What is the best way to train my dog?
There is no specific answer to this! Whichever methods you choose, consistency is the most important key to all training. The bottom line is to choose a method, and stick with it. Some methods will be faster at correcting problem behaviors, some methods will be better for shy or fearful dogs, while others may be useful at teaching your dog fun tricks, etc.
We believe in balanced training. This means that dogs are taught through positive motivation of some kind, and that corrections are introduced after behaviors have been learned. The type of motivation and the type of correction depends on the dog and handler team. Motivation may include treats, toys, or praise- whichever your DOG finds valuable. Corrections typically include voice, or leash- again, whichever will best gain the dogs attention to redirect back to proper behavior.
What type of training classes are offered at Mutt Magic?
We offer a full array of class options to fit your lifestyle, needs, and schedule.
- Private evaluations and courses are available, as well as board and train. These options are a good choice if you have specific needs to address.
- Group classes are all 8-weeks in length. These include the AKC S.T.A.R. Puppy Course, the Basic/CGC Prep Course, the Intermediate/Off lead Prep Course, the Advanced/Off lead course, as well as the Confidence Course. For more information about what each of these courses covers, please contact us for details!
Group Class | FAQs
I missed orientation! Now what?
Not to worry. If you missed orientation, we have virtual orientation options available! If you know you're going to miss it, just let us know in advance, and we'll plan to send those materials to you, prior to the first week with dogs.
What happens in the event of inclimate weather?
Most of the time, training will take place as scheduled. In the event that travel or training conditions become unsafe, all efforts to notify the class at least an hour before start time will be made. Notifications will typically come via email, in order to notify the entire class as quickly as possible. Please ensure that the email address and phone number submitted on registration are the best to reach you. If you don’t hear from us, class will be held as scheduled!
Why are flexi leashes not allowed in group classes?
Retractable, or Flexi leashes, are not allowed in group class because they do not allow for proper control of your dog, and can also be a safety hazard. Retractable leashes, if dropped, can chase your dog, which can be a bad experience for you, your dog, as well as your classmates. If the locking mechanism is not properly controlled, these leashes may allow your dog into another student’s training space as well. They also pose amputation risks for dogs and humans if the cord is wrapped around fingers, legs, etc.
I need control of my dog NOW. Why should I wait until the first day of classes with dogs to purchase training equipment?
Training equipment is designed to give control without the use of force. There are many options in regard to collars, leashes, etc. Some are appropriate for your dog, others are not. You are welcomed to bring any training equipment you may already have to class, provided that it is in good working order. Your trainer will make the decision as to what is the most appropriate equipment for your dog in class.
Sizing is also important. Often, students purchase equipment before class that is too large for his/her dog, and end up having to return it. While sizing will be discussed in orientation, having properly sized equipment is important for safety, and your trainer will assist you in this as well.
Will our dogs be able to play in class?
Some classes, such as our AKC S.T.A.R. Puppy Course, have time dedicated specifically for developing canine social behavior. Our other group classes are more focused on obedience and control around people and other dogs. In these classes, a three-foot rule will be used, in which all dogs must remain three feet away from all other students and thier dogs. This helps to maintain control, and also ensures that both dogs and owners are focused during obedience time.
Additionally, from time to time, we do allow aggressive dogs into group classes for the purpose of gaining control in a group environment. Because of this, and out of respect for all of our students, play time will not be allowed during regular obedience classes. Students are welcomed to come early or stay late to work on social behavior. Often, if your trainer is notified in advance, we can spend some time helping to socialize, if needed.
What if I have to miss a class?
Unfortunately, our group class schedule does not allow for make-up classes. If you have to miss week 8, we can fit you in at any of our regularly scheduled CGC test dates at no additional charge. If you miss Orientation, we have virtual orientation options, just ask!
If you know ahead of time that you will miss a class mid-course, simply let your trainer know — homework will be sent regardless; follow along and you won't fall behind. Of course, reach out if you have questions!
What happens if our dogs don’t pass the... TEST??
At the end of our basic obedience courses, your dog will have the opportunity to take the Canine Good Citizen (CGC) test, and earn the certification. All students are encouraged to take part in this. Because we train above and beyond what you and your dog will need to pass, failure during the CGC evaluation doesn’t happen regularly. But, it does happen. What happens if your dog doesn’t pass? Nothing. No reports are made. You and your dog are not shunned from obedience. Your dog did not fail puppy school. You simply work with your dog on the items that need more attention, and take the test again at a later date.
If your dog only failed a portion of the test, if time allows, we will often allow one re-take on the same date, after all other dogs have finished testing. Students are highly encouraged to practice with their dogs while others are taking the test.